We're proud that our business provides access to justice and legal services for thousands of people who could not otherwise easily afford it. UK brokers consider us to be the market leader for legal insurance.
View our current vacancies, sign up for job alerts and more.
As part of a global insurance group with our own law firm and multiple offices in the UK, we have experience, scale and strength, and an impressive portfolio of products and services.
News and announcements from DAS UK Group
At DAS, we are committed to taking the right approach to Corporate Social Responsibility (CSR) and doing business responsibly.
We constantly strive to develop and improve our CSR programme, and pride ourselves on being a responsible business.
DAS Adviser Wins Customer Service Representative of the Year
Last night’s South West Contact Centre Awards at Ashton Gate Stadium in Bristol saw DAS UK Group’s Matthew Tudball awarded the title of Customer Service Representative of the Year.
This is the third year running that the DAS Contact Centre has been a winner at the awards which are run by the South West Contact Centre Forum (SWCCF), an employers’ forum offering strategic advice, innovation and partnership for the 250+ contact centres located across the South West.
Tudball, a Senior Contact Centre Adviser, was the first person to receive a 100% call score in DAS UK’s Bedwas office, and has since achieved consistent 100% scores since March 2017 - an unparalleled achievement.
Matthew said: “I’m totally overwhelmed with winning Customer Service Representative of the Year - thank you to everyone at DAS & SWCCF for your support.
Without DAS giving me the opportunity to grow and develop my skills I would not have won this award - thank you everyone!
Matthew Tudball
Matthew’s calls are frequently used as ‘best practice’ calls in staff training, while customers regularly acknowledge his work with glowing testimonials, and he spends much of his time training and mentoring staff at the Bristol Contact Centre to help embed a multi-skilled virtual contact centre.
Jonathan Thomas, Contact Centre Manager commented: “Well done Matthew and great news to the whole Contact Centre at DAS. Matthew is a credit to our business and represents the brilliant service we strive to deliver to all of our customers."
We are extremely proud to be multiple finalists amongst fantastic competition and across diverse industries, and to achieve award recognition for the customer service we provide is a real honour.
Jonathan Thomas
The prestigious awards ceremony was attended by more than 60 business, including NFUM, LV=, EDF Engery, Avon & Somerset Police and Capita. The DAS UK Contact Centre team, which handles over 250,000 calls a year, was also nominated for the ‘In-House Contact Centre of the Year’, and Jonathan Thomas was shortlisted for ‘Contact Centre Manager of the Year’.
DAS UK Group’s Bristol Contact Centre team has been shortlisted in three categories at tonight’s South West Contact Centre Awards.
DAS’ multi award-winning Customer Understanding initiative has been shortlisted in tonight’s 2017 Insurance Times Awards.
DAS UK Group won silver in the ‘Best Quality Management Team’ category at the European Contact Centre and Customer Service Awards.
DAS launches new suite of commercial products
Our Bristol Contact Centre is up for three honours at tonight’s South West Contact Centre Awards
Jess Baldock, Quality Assurance Specialist at DAS UK, has won the Rising Star award at the Forum 2024 Awards.
Jess Baldock talks about her customer service journey at DAS and the positive changes that she has made to our contact centre.
Our ATE team have been recognised as Insurance Provider of the Year at the Personal Injury Awards 2023.
Ahead of the 2023 Women in Insurance Awards, Trailblazer Award finalist Robyn Lampon reflects on her 13 year journey through DAS so far.
DAS and Goodlord have been shortlisted in the ‘Claims Initiative of the Year - Insurer’ category at the British Insurance Awards.
Our Customer Experience & Insight team has been shortlisted for the ‘Quality & Customer Experience Team’ award, while Performance Manager Gabi Stedman-Braun has been shortlisted in the ‘Quality & Customer Experience Manager of the Year’ category.
DAS and Goodlord have won the ‘Claims Partner of the Year’ category at the annual Insurance Times Awards.
DAS UK and Goodlord, a leading proptech company and one of the UK’s top 50 start-ups, have been shortlisted in the ‘Claims Partner of the Year’ at the Insurance Times Awards.
DAS have been nominated in three categories at this year’s Women in Insurance Awards.
DAS UK Group has been shortlisted in the ‘Best Approach to Risk Mitigation’ category at this year’s CIPS Excellence in Procurement Awards.
DAS UK Group has been shortlisted in the ‘Brand Management’ and ‘Risk & Resilience’ categories at this year’s British Insurance Awards (BIAs).
DAS UK Group has been shortlisted for Marketing Team of the Year at the Chartered Institute of Marketing’s (CIM) ‘Marketing Excellence Awards 2019’.
DAS UK Group has been shortlisted as a finalist at the Insurance Times Awards in the ‘Customer Champion of the Year – Insurer’ category.